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How To Boost Agent Productivity And Contact Centre Efficiency

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How To Boost Agent Productivity And Contact Centre Efficiency

4,710 views October 27, 2019 57:48

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ChannelCallCentreHelper

Description from the creator

In this replay of a Call Centre Helper Webinar, Jonty Pearce talks to Martin Jukes and Graeme Gilovitz about boosting agent productivity, First Contact Resolution, Reducing avoidable contact and failure demand and much more!

Want to find out the latest insights in the Contact Centre? Subscribe to our Newsletter, and select 'Webinars', to have to latest Webinar News delivered to your inbox: callcentrehelper.com/resource.php?id=1

About this tutorial

CallCentreHelper published this 57:48 video tutorial on October 27, 2019. It has been watched 4,710 times on YouTube.

Duration
57:48
Published
October 27, 2019
Views
4,710
Likes
35

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