How to Update your Uconnect 8.4 System

At FCA, we work around the clock to improve your Uconnect experience. Similar to a smartphone or personal commuter, we’re constantly updating your vehicle’s Uconnect system software to help improve system performance and security.

Keeping your Uconnect system software up-to-date is easy. If an update is available, you can schedule a dealer service appointment, or perform the update yourself by following a few simple steps. To do it yourself, all you need is a computer, your Uconnect system and an empty USB drive with at least 4 gigs of space.

First, to see if an update is available, go to www.driveuconnect.com/software-update. Punch in your 17-digit VIN number. If an update’s available, plug the USB drive into your computer and follow the onscreen prompts.

On the website, you’ll find an optional tutorial that explains how to download the software update using a download manager called Akamai NetSession. This interface is optional and can help quickly download large files to the USB.

If you’re unable to use the Akamai Netsession or prefer to download the file directly to the USB, you can click on the following link and download the update directly in your browser. Once the file has finished downloading, double click the zip file to extract the software update to your USB drive. Once the file is downloaded, pop the USB drive out of your computer and take it to your vehicle.
Once you’re in your vehicle, make sure you’re in a well-ventilated area, and then start your car. You must remain parked until the update is completed.

When you see this screen, verify that the system software version on the USB is different than your current version. Press YES to begin the update.

After a few seconds, your Uconnect System will reset. Several notifications will appear during this update to indicate progress. Remember, do not turn off the ignition or remove the USB device until the update process has successfully completed. The Uconnect System may become inoperative if the update is interrupted.

Once the update has completed, the system will reset and return to normal operation. When the system powers back on, wait approximately 60-90 seconds until the following screen appears. Confirm that the software version numbers now match.

If they’re the same, press NO. The software update is complete and your Uconnect system is now equipped with the latest software. It’s now safe to remove the USB drive from the media hub.

If the numbers on the screen do not match, press YES to perform the software update again.

To check for Uconnect software updates in the future, visit driveuconnect.com/software-update.

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This video is not intended to take the place of your Owner’s Manual. Please refer to the instruction manuals on the Owner’s Information DVD or DriveUconnect.com for complete details and other important safety information.