How to Check a Balance on Green Dot Card online or offline

A Green Dot card is a prepaid Visa or MasterCard debit card similar to a prepaid giftcard. These cards can be personalized with your name and be used for debit purchases, reloaded with money, and used at ATM machines for withdrawals. Knowing the balance on your prepaid Green Dot card can keep you from being declined when making a transaction. There are several different methods for checking your balance on a Green Dot Card.

Method 1 of 4:

Checking Your Balance Online
1. Visit Green Dot's website
2. Log in to the website
3. Check your balance

Method 2 of 4:

1. Checking Your Balance by Phone
2. Call Green Dot customer support
3. Choose the keypad option for balance inquiry
4. Enter your account and personal information when prompted

Method 3 of 4:

Checking Your Balance via Cell Phone
1. Visit the mobile browser
2. Download the Green Dot mobile App
3. Send a text message to Green Dot Mobile

Method 4 of 4:

Checking Your Balance Using Other Methods
1. Locate a MoneyPass Network ATM
2. Insert your card and follow the instructions
3. Receive balance alerts at your email address or cell phone

Summary

To check the balance on a Green Dot card, log on to Green Dot’s website, which should automatically direct you to the balance on your card. If you don’t have a User ID, click “Create One Now” to set up an account and password. Alternatively, call Green Dot’s customer support line at 1-866-795-7597, press 1 for balance inquiry, then enter your account and personal information when asked. If you want to check your balance at an ATM, simply insert your card and enter your PIN number.