1. Email. Email allows you to “communicate in a way that respects the client’s time and attention, as both are scarce resources,” says Anne Janzer, an author and marketing consultant.“That ...

Six client communication best practices 1. Communicate clearly and often. Good client communication is about being proactive so that clients feel truly cared for and informed. Make a deliberate effort to ensure your client understands what’s going on, a

5. Be Consistent. You also want to make sure that you are consistent in your messaging and the way that you communicate with your clients. From their very first interaction with you, your clients will develop certain expectations.