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How To Deal With High-Conflict People

16,987 views November 8, 2017 4:04

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ChannelWalter E. Jacobson, M.D.

Description from the creator

High-conflict people are very difficult to deal with because they tend to be arrogant, full of ego, argumentative, aggressive, unwilling to admit when they're wrong, very willing to admit that we're the problem, not them. So how do we approach these people to try to navigate our needs? We start with empathy, attention and respect, regardless of whether or not we feel they deserve them.

About this tutorial

Walter E. Jacobson, M.D. published this 4:04 video tutorial on November 8, 2017. It has been watched 16,987 times on YouTube.

Category
Education
Duration
4:04
Published
November 8, 2017
Views
16,987
Likes
477

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