How to Deal with Insurance Adjusters (After a Car Accident)

What you need to know when dealing with an Insurance Company after an accident.
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Matt Powell is a Board Certified Civil Trial Lawyer by the Florida Bar. For a more in-depth article on how to deal with insurance adjusters, follow the link below:



After an accident, you will hear from insurance adjusters about your property damage and/or bodily injury claim. Adjusters from both your insurance company, as well as the other vehicle’s insurance company, may contact you about the crash. This is a simple guide on how to deal with insurance adjusters after a car accident.

Quick Summary of How to Deal with Insurance Adjusters:

1. Find Out which Insurance Company the Adjuster Represents.
2. If they are from your own Insurance Company, you have a Duty to Cooperate with them.
3. If they Represent the other Party’s Insurance Company, be Careful.
4. Do Not Speak to other Adjuster Directly. Have a Friend or Lawyer Speak to them.
5. Do Not give the Other Side a Recorded Statement.
6. Do Not Sign any Documents from the Other Insurance Adjuster.
7. Do Not Settle Your Claim too Quickly.
8. Consult with an Experienced Personal Injury Lawyer to Protect Your Rights.

Here’s the Deal: You Need to Know which Company the Adjuster Represents.

When your phone rings and it is an insurance adjuster calling to talk to you about your claim, find out which insurance company is calling you.

It is extremely important to know which insurance company the adjuster works for when speaking with them and how to deal with insurance adjusters after a car accident to protect your rights. This is because insurance adjusters interests’ align with the insurance company they represent and the insured.

Sometimes it is your own insurance company, and more often, it is the adjuster who works for the company that only cares about their insured, not you.