How to Deal With Returns and Refunds in 2020 | Oberlo Dropshipping

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In this video, we provide an extensive guide on how to handle drop shipping refunds and returns for Shopify store owners.

We start by providing a template that you can use as a refund and return policy in your own Shopify store. Then we explain how to get your money back from your supplier first, ensuring you won't lose any money when refunding your customer.

We walk you through the steps to take within AliExpress to deal with refunds, giving you an in-depth understanding of the process. This video is a full lesson from Overload 101, Overload's comprehensive course on how to start selling online.

The video also covers how to handle different customer responses, how to open a dispute in AliExpress, and how to refund your customer in Shopify. We even talk about how to turn a one-time customer into a returning customer by offering discount codes.

Watch this video to update your dropshipping refund policy for 2020. For more insights, click the link below to learn about Overload 101.

Remember, handling returns and refunds is a regular part of any business. With a solid plan in place, you can make this process much more manageable, maintaining customer satisfaction and ensuring the success of your online store. ▶️ Learn with Shopify utm.io/ugKDC