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Ensure that Flash Player is enabled. Open the page that has the rich media content in Internet Explorer. For example, visit Flash Player Help. Click the Tools menu, in the upper-right corner of Internet Explorer. From the Tools menu, choose Manage add-ons
For an HTML5 version of the video above, see Enabling Flash Player on Internet Explorer. Click the Tools icon in the upper-right corner of Internet Explorer. (The icon looks like a gear.) In the list of Add-ons, look for “Shockwave Flash Object” (anot
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