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How to make a complaint about an NHS healthcare service

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How to make a complaint about an NHS healthcare service

16,154 views November 14, 2015 3:12

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ChannelMonitor

Description from the creator

If you have a complaint about an NHS healthcare service, this short video will help you direct your complaint to the right place. It also explains where you can get help to make your complaint.

Complaints and concerns are key way to help the NHS improve the service it gives patients and service users.

More information about the complaints procedure can be found at: gov.uk/government/organisations/monitor/about/c…

About this tutorial

Monitor published this 3:12 video tutorial on November 14, 2015. It has been watched 16,154 times on YouTube.

Channel
Monitor
Duration
3:12
Published
November 14, 2015
Views
16,154
Likes
130

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