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How to measure customer satisfaction

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How to measure customer satisfaction

257 views November 14, 2017 7:43

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ChannelAlan Smith Business Coach

Description from the creator

Net Promoter Score (NPS) is a way of judging levels of customer satisfaction with your business based on how customers score you out of 10 in answer to the question "How likely are you to recommend us to your family and friends?". It's one of the 8 critical factors in building business value.
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M: 07972 310997
E: [email protected]

About this tutorial

Alan Smith Business Coach published this 7:43 video tutorial on November 14, 2017. It has been watched 257 times on YouTube.

Duration
7:43
Published
November 14, 2017
Views
257
Likes
2

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