For items sold from an Amazon seller, you'll see Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement. If you don't receive a response within two business days, you can submit an A-to-z Guarantee

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To return an item to Amazon for a refund, log into Amazon with the account that you used to order the item. Click on “orders” at the top of the screen, and then click “return or replace items.” Use the dropdown menu to explain your reason for retu