How to Create a Restaurant Staff Training Manual

In this episode of 7shifts Audio Series we are going to explore how to create a comprehensive restaurant staff training manual. It will be everyone’s guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported.

Learn in this episode:

💡How training manual helps to improve service and reduce turnover
💡What to include in your training manual guide
💡Job guidelines and procedures
💡COVID-19 section/health and safety
💡Restaurant Technology ‘how to’ guides
💡Customer Information
💡Customer service
💡Working the closing shift

Learn more at: 7shifts.com/blog/how-to-create-a-restaurant-sta…

Why Create a Restaurant Staff Training Manual - 0:00
Reason #1: Improve Service and Reduce Turnover - 2:50
Reason #2: Sets Restaurant Standard - 4:30
What to Include In Your Training Manual - 5:48
#1: Restaurant Overview - 5:58
#2: Job Guidelines and Procedures - 7:30
#3: COVID19/Health and Safety - 9:28
#4: Restaurant Technology ‘How To’ Guides - 10:36
#5: Customer Information - 11:57
#6: Customer Service - 12:59
#7: Working the Closing Shift - 14:56
Closing Acknowledgments - 15:30

#7shifts #audioseries #training

RELATED VIDEOS
How to Create a Restaurant Marketing Plan: youtube.com/watch?v=j1wt_rp2jlc
Restaurant Job Interview Q&A’s: youtube.com/watch?v=0ZsNu2tXiQQ

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