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How to Deliver a Flawless Executive Business Review

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How to Deliver a Flawless Executive Business Review

32,878 views November 13, 2018 44:49

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ChannelGainsight

Description from the creator

A good CSM has their eye on thousands of details at once. But one of their highest-profile activities demands a unique level of focus: the Executive Business Review. It can be a make-or-break moment, but each EBR is anything but one-size-fits-all.

So it's no surprise that many CSMs struggle with these common obstacles:

- It's hard to get attendance from clients.
- In particular, many EBRs are missing the "E"—no execs show up from the client.
- EBRs often run over time and don't lead to actions.

The presenters will share best practices on planning and executing an EBR with example emails, slides, and learnings.

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About this tutorial

Gainsight published this 44:49 video tutorial on November 13, 2018. It has been watched 32,878 times on YouTube.

Channel
Gainsight
Duration
44:49
Published
November 13, 2018
Views
32,878
Likes
297

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