To reset your password using the Apple Support app on a friend or family member's iPhone, iPad, or iPod touch with iOS 12 or later, the device owner will need to download the Apple Support app. Ask the device owner to open the App Store on their iPhon

If you enter the wrong passcode too many times, you’ll see a message that your device is disabled. If you can’t remember your passcode, you'll need to erase your iPhone, which deletes your data and settings, including the passcode.

The next page provides additional options to reset your Apple ID password: Reset your password while signing in on a new device, like a new iPhone, iPad, iPod touch, or Mac. Use someone else's iOS device. The website provides a third option that you c