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How To Reconnect Your Internet Modem/Wi-Fi Router & Read The Light Indicators

88,485 views October 25, 2017 4:21

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ChannelAlaska Communications

Description from the creator

If you're having issues with your internet connection, here's how to read what the lights and connections mean, and how to restart your device. If you're still experiencing issues, we recommend submitting a trouble ticket through AccountView either online or through our mobile app available for iOS or Android. Or, if you prefer, you can give our knowledgeable customer service representatives a call at 800-808-8083. Thank you for choosing Alaska Communication!

AccountView: accountview.alaskacommunications.com/

Support: alaskacommunications.com/Support

Contact Us: alaskacommunications.com/Residential/Contact-Us

Troubleshooting Wizard: alaskacommunications.com/Troubleshooting-Wizard

Alaska Communications (NASDAQ: ALSK) is Alaska’s leading broadband and managed IT service provider. We are a trusted partner for businesses, schools, health care providers, state and local governments with a commitment to exceptional customer service. We take pride in our technology and network. We take greater pride in our people. Alaska Communications stands for local, reliable, and trustworthy customer service. Learn more about us at alaskacommunications.com/About

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Investor Relations: alsk.com/

About this tutorial

Alaska Communications published this 4:21 video tutorial on October 25, 2017. It has been watched 88,485 times on YouTube.

Duration
4:21
Published
October 25, 2017
Views
88,485
Likes
333

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Further reading

  • How to Reboot Your Router and Modem howtogeek.com

    This works just like rebooting your Windows PC when you’re having issues. The software on your router and modem will shut down and restart in a fresh state. When you restart your modem, it will reconnect to your Interne…

  • How to Properly Restart a Router & Modem lifewire.com

    Did your smartphone and laptop both lose connection to the internet? Is your NAS no longer showing up on your desktop? Are your connected devices sluggish when it comes to streaming and browsing online? If so, reboot th…

  • 5 Ways to Reconnect to a Wireless Router - wikiHow wikihow.com

    Once you reset your router, you'll be able to reconnect using the router's stock password and network name. 5. Try connecting to a different network. If you can connect to a coffee shop's or school's Wi-Fi but can't con…

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