How to Report Scam Emails - Phishing, Fraud, Blackmail, or Extortion

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=Transcript=

If you've received an e-mail that you believe may be a phishing or extortion scam, designed to trick you into giving up your login information or paying a ransom, you can safely delete it.

But before you do, perhaps you want to help stick it to the bad buys by reporting that e-mail to the authorities.

The most effective way to report scam e-mails is to pass along the full e-mail including the complete headers. The headers include all the behind-the-scenes details about an e-mail message, including where it came from and how it got to you. Authorities can sometimes use this information to track down or build a stronger case against cybercriminals.

First, let's show you how to display the e-mail headers if you're using Apple Mail, or the web-based version of Gmail, and then we'll cover where to forward that information.

-Apple Mail-
To see the full e-mail headers, click on View, then Message, then Raw Source. You can either copy and paste all this into a new e-mail, or you can save this as a file and attach it to your report. Let's look at the Save method. Go to File, Save As…, make sure it's somewhere you'll find it, and click Save. Next, compose a new message and address it to the organizations you want to report the scam to (we'll discuss this more in a minute). Add an appropriate subject, then drag the e-mail's raw source file onto the e-mail body. Now you're ready to hit send.

-Gmail-
To see the headers, click on the three vertical dots, then "Show original." Similar to Apple Mail, you can copy the data to the clipboard, or you can download the e-mail's raw source code as a file, and attach it to a report.

-Where to Report Scam E-mails-
There are a number of organizations to which you can report an e-mail that appears to be a phishing or extortion scam. You can forward any such e-mail, with complete headers, to the Anti-Phishing Working Group at [email protected] and they'll work with a variety of organizations to try to take down the scammer.

[email protected]

If you're a U.S. resident or you have reason the believe the sender might be, or if the e-mail impersonates a U.S. government agency, you can also forward the e-mail to [email protected] to report it to the U.S. federal government. Or if the message is U.S. tax fraud claiming to be from the IRS, send it to [email protected]

[email protected]

[email protected]

For UK tax scams, forward them to

[email protected]

For fraudulent e-mails that claim to be from Apple, forward them to

[email protected]

Check out our related video, CIA Porn Accusation Emails: Real, Or Scams? youtu.be/V4GXOhBlcAg

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