How to Cancel Your Hotel Booking or Reservations? | Booking com

How to Cancel Your Hotel Booking or Reservations in easytobooknow.com
When a guest makes a reservation, their reservation is confirmed immediately, there is no way to refuse a reservation.

1 Refunded
2 Nonrefunded

Depending on your cancel hotel reservation or booking policies, a guest may cancel your reservation through a link in your confirmation email or through your reservation account. In some cases, you can initiate a cancellation request if a guest requests it or if there are problems with guest payments. See below for more information

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Guest request:

If the guest contacted you to request a cancellation, follow these steps on the Extranet or the Pulse cancel hotel reservation application to notify us.

No-show:

If the guest does not appear, mark the reservation as not presented in the Extranet or Pulse application.

Invaluable Credit Card:

For information on what to do when a guest uses an invalid credit card, read this article.

No deposit / prepaid received:

If you have not received them as expected, get more information about the actions you should take in this article.

Overbooking:

For information on what to do when you have excess reservations, contact the Customer Service Team. If you want information on how to avoid overbooking, read this article cancel hotel reservation.

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