How to Apologize

If you want to learn more about why apologies matter, and how to apologize gracefully and with sincerity, read the article at www.mindtools.com/apologize

It can be difficult to apologize. After all, no one likes to admit that they are in the wrong. But saying "sorry" is essential for restoring trust, rebuilding relationships and improving morale.

Taking responsibility for your actions can also help you to build your self-confidence, and to restore your integrity in the workplace.

So, in this video, we'll look at a four-step approach designed by psychologists Steven Scher and John Darley that can help you to apologize sincerely and with grace:

1. Express remorse.

2. Admit responsibility.

3. Make amends.

4. Promise that it won't happen again.

For more Career Skills resources, join the Mind Tools Club today, at mindtools.com/signup/monthly?utm_source=youtube…

Sign up to our newsletter here:
mindtools.com/subscribe?utm_source=youtube&…

Follow us:
twitter.com/Mind_Tools
facebook.com/mindtools/
instagram.com/mindtoolsltd/
linkedin.com/company/mind-tools/