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HOW TO START CALL CENTRE FOR SMALL BUSINESS | Call center for business | Call centre

90,573 views February 7, 2020 7:29

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Channelameya damle

Description from the creator

IDEAS TO START CALL CENTRE FOR SMALL BUSINESS. Call centre business is easy to start and setup. This video gives idea to start your own call center for small business and make it profitable by using various tools. The video also gives features and benefits in setting up a Small business cal center.

Why small business needs a call centre? Call Centers build customer confidence & customer loyalty. When customers shop online, they often want to make sure they’re making a purchase from a company that they can reach if a product doesn’t arrive, there’s a problem, or they have any questions. Some customers prefer to call to place an order instead of making online purchases. Call Centers provide a competitive advantage.

The most important topic covered in this video is call center planning for the business. Having a strong call center plan is extremely important to start and set up a call center for your business. The idea is to gain functional call center support for your small business.

There are various tools used in call centers. In this video, I have highlighted a few call center tools with examples such as CRM, phone system and performance monitoring software.

There are various industries that need call center support. The most important ones are banking and finance and the second industry is travel and transportation.

Summary of points covered.
CALL CENTER FOR SMALL BUSINESS
#callcenter idea
Cal center
Call centre #business
How to start call center
Open call center
#setupcallcenter
Call center plan
Call center #planning
Call center business ideas
Call center business opportunities

Reference vides -
CALL CENTERS IN INDIA | How to setup call center in India youtu.be/A1RENg4UGcA

HOW TO GET CLIENTS FOR CALL CENTER | BPO
youtu.be/rgGYV0b8lXw

CALL CENTER IDEAS | HOW TO START CALL CENTER
youtu.be/Guk6fUyAOvQ

Looking for my support? -
Visit offshoringconsultant.com/
WhatsApp on +91 9511841495

About the speaker - Ameya Damle is an entrepreneur and business consultant. He has years of experience in international sales, corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something.

Disclaimer:
Offshoring Consultant provides consulting, advisory, training, marketing and sales for business development. We do not offer guaranteed clients, ready projects, client references, or assured business outcomes. Results depend on the business owner’s effort, execution, and market conditions.

About this tutorial

ameya damle published this 7:29 video tutorial on February 7, 2020. It has been watched 90,573 times on YouTube.

Category
Education
Duration
7:29
Published
February 7, 2020
Views
90,573
Likes
1,612

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