Playback starts YouTube’s embedded player (privacy-enhanced mode).
How to be the best call center agent - In 4 minutes
ChannelPhee ChinaDescription from the creator
excel.exceedingsuccess.com - How to be the best Call Center Agent
This is indeed a video you will be glad you watched today on How to be the best call center agent. In whatever thing you do, it is always fulfilling to be the best and I mean the very best.
How to be the best call center agent requires the following and even much more;
You need to be proactive
Professional about giving solutions to mycustomer
Cross selling & up selling
Engaging in effective listening
Maintain moderate pace & pitch
Avoided dead air
Avoided discourteous phrases
Let integrity be displayed as you interact with mycustomer
Avoid slang's, mannerism, jargons
Show good etiquette while interacting with customer
Show can do, go the extra mile
Use of correct grammar and positive language
Let me humbly say that it got to a point where How to be the best call center agent became a stale goal, I wanted something more because quite frankly I have so much more within and I really wanted to explore all my talents. Apart from that, I have also learnt that when you are on a level where no one is challenging you or there is no one you are looking up to, then it is time to go to a higher level. I also thought it good to share with you how to be the best the call center agent and how you can transition to higher levels.
So a few months back, I had the distinct pleasure of connecting with a spectacular team of guys and now we are doing some big things online which has made me take the steering wheel of my destiny and become my own boss. So if you want something new, exciting, challenging and worth your time then click the link above to get this show on the road.
Be the best version to yourself everyday – Tychi Phibz
youtube.com/watch?v=PjCGxhLtRwg
This is indeed a video you will be glad you watched today on How to be the best call center agent. In whatever thing you do, it is always fulfilling to be the best and I mean the very best.
How to be the best call center agent requires the following and even much more;
You need to be proactive
Professional about giving solutions to mycustomer
Cross selling & up selling
Engaging in effective listening
Maintain moderate pace & pitch
Avoided dead air
Avoided discourteous phrases
Let integrity be displayed as you interact with mycustomer
Avoid slang's, mannerism, jargons
Show good etiquette while interacting with customer
Show can do, go the extra mile
Use of correct grammar and positive language
Let me humbly say that it got to a point where How to be the best call center agent became a stale goal, I wanted something more because quite frankly I have so much more within and I really wanted to explore all my talents. Apart from that, I have also learnt that when you are on a level where no one is challenging you or there is no one you are looking up to, then it is time to go to a higher level. I also thought it good to share with you how to be the best the call center agent and how you can transition to higher levels.
So a few months back, I had the distinct pleasure of connecting with a spectacular team of guys and now we are doing some big things online which has made me take the steering wheel of my destiny and become my own boss. So if you want something new, exciting, challenging and worth your time then click the link above to get this show on the road.
Be the best version to yourself everyday – Tychi Phibz
youtube.com/watch?v=PjCGxhLtRwg
About this tutorial
Phee China published this 4:03 video tutorial on October 31, 2015. It has been watched 20,888 times on YouTube.
- Channel
- Phee China
- Category
- Howto & Style
- Duration
- 4:03
- Published
- October 31, 2015
- Views
- 20,888
- Likes
- 217
Tags
Share
This tutorial in other languages
- FRComment être le meilleur agent du centre d'appel - En 4 minutes
- ESCómo ser el mejor agente de call center - En 4 minutos
- PTComo ser o melhor agente de call center - Em 4 minutos
- ITCome essere il miglior agente di call center - In 4 minuti
- DEWie der beste Call Center Agent sein - in 4 Minuten
- NLIn 4 minuten - hoe u het beste call center agent
- RUКак быть лучшим агентом колл-центр - в 4-х минут
- PLJak być najlepszym agentem call center - w 4 minuty
- JA4分で - 最高のコールセンターのエージェントになる方法
- ARكيف تكون أفضل وكيل مركز الاتصال - في 4 دقائق
- HI4 मिनट में - कैसे सबसे अच्छा कॉल सेंटर एजेंट होने का
- IDBagaimana untuk menjadi yang terbaik agen call center - Dalam 4 menit