How to Start A Remote Call Center: Enter The Billion Dollar Virtual Receptionist Space! (2020)

In this video, I talk about how to start a remote call center in 2022. The type of call center that I talk about in this video is a Virtual Receptionist company.

What is a virtual receptionist company? Not to be confused with a virtual ‘assistant’ company, a virtual receptionist company is like a premium answering service.

In this video, I also talk a bit about what exactly this company is, how we fit into the general space of call centers, and why I believe this type of company is the best way to answer phones for most small businesses.

While there is a TREMENDOUS amount of demand for phone answering services, most services don’t provide the type of quality and support small businesses really need. Starting a virtual receptionist company is a great way to solve that problem, in a market that is still growing very quickly.

You should come out of this video with a base understanding of what a virtual receptionist company is.

Want to learn more about how to start one? Sign up to our soon to be released new and improved call center coaching program at:
hybridcallcenter.com/waitlist

You can also check out our free Facebook group, where I personally hop on every Wednesday at 7pm CST to answer questions about this type of company. Again, the group is FREE, and you can check it out here: facebook.com/groups/hybridcallcenter

If you'd like to learn more about our paid coaching program where you can learn how to start your own call center from A-Z, sign up to the waitlist to get more details of the FULL COACHING PROGRAM here:

hybridcallcenter.com/waitlist