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How to Calculate Customer Acquisition and Retention

5,890 views October 31, 2011 7:07

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ChannelMultichannelMagic

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For more information: wilsonellisconsulting.com/life-cycle/customer-l…

Keeping customers actively engaged in the buying cycle should be the top priority of every marketing manager. The first step is knowing exactly what your customers are doing from the first purchase to the last one. This video shares the top five questions you should ask about your customer acquisition and retention along with how to look at data so you can answer them.

About this tutorial

MultichannelMagic published this 7:07 video tutorial on October 31, 2011. It has been watched 5,890 times on YouTube.

Duration
7:07
Published
October 31, 2011
Views
5,890
Likes
14

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