3:01 Cara Memberikan Berita buruk: Customer Service Training 101 Don R. Crawley, IT Customer Service Speaker52 rb kali ditonton
5:38 Cara Berkomunikasi Berhasil Menggunakan Email: Customer Service Training Don R. Crawley, IT Customer Service Speaker47 rb kali ditonton
5:08 Bagaimana Deal dengan Kepribadian Angry Tipe A: Customer Service Training Don R. Crawley, IT Customer Service Speaker17 rb kali ditonton
3:54 Bagaimana Menangani sebuah Pelanggan Angry atau Kasar: Customer Service Training 101 Don R. Crawley, IT Customer Service Speaker13 rb kali ditonton
4:26 Bagaimana Menangani Orang Benar-benar Angry: Customer Service Training 101 Don R. Crawley, IT Customer Service Speaker9,7 rb kali ditonton