How to Make Language Work Well in Virtual Workshops

The success of a virtual training session often starts long before learners join the call.

In this video, Catherine Nicholson explores how the language used in invitations, joining instructions and pre-course communications can influence learner expectations, participation and engagement. You'll discover how small changes in wording can help create a more interactive learning experience before the session has even begun.

Many virtual training sessions unintentionally signal passive participation through phrases such as "webinar" or "presentation." By carefully choosing language that emphasises interaction, contribution and involvement, facilitators can encourage learners to arrive ready to participate rather than simply observe.

At The Virtual Training Team, we believe that behavioural change starts before the learning event itself. Every communication is an opportunity to shape expectations, influence behaviour and create the conditions for a more engaging and effective learning experience.

Whether you're a trainer, facilitator, learning professional or programme manager, these practical insights will help you use language more intentionally and improve engagement in your virtual training sessions.

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