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How to develop customer metrics that will give you insights

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How to develop customer metrics that will give you insights

2,155 views November 2, 2019 6:59

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ChannelBernard Marr

Description from the creator

Data and metrics are essential for any company that wants to understand their customers and get insights into what they really like and dislike. In this case study I explain how to create better customer data and satisfaction metrics and KPIs that will give you insights you can actually act upon.

If you would like more information on this topic, please feel free to visit my website and sign up for content updates! I write articles every week on various different topics such as Big Data, Artificial Intelligence & Machine Learning.

Visit the Key Performance Indicators & Metrics topic page: bernardmarr.com/default.asp?contentID=1310

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About this tutorial

Bernard Marr published this 6:59 video tutorial on November 2, 2019. It has been watched 2,155 times on YouTube.

Duration
6:59
Published
November 2, 2019
Views
2,155
Likes
37

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