How To Troubleshooting an Ice Maker

If your refrigerator ice maker has stopped making ice, is producing small or hollow cubes, or has slow ice production, this step-by-step troubleshooting guide from W Service will help you fix the issue fast.

Key troubleshooting steps covered in this video:
- Water Supply & Kinks: Verifying the water shut-off valve is open and clearing kinks in the line [00:20].
- Turning On & Initial Startup: Turning on the ice maker and waiting 24–72 hours for full ice production [00:39].
- Flushing the Water System: Purging air from the water line by dispensing 3 gallons of water (5 seconds ON, 5 seconds OFF) [01:07].
- Testing Water Pressure: Performing a 1-cup in 8-seconds water flow test [01:40].
- Reverse Osmosis Systems: Fixing low pressure caused by reverse osmosis filters [01:53].

For additional troubleshooting, visit: producthelp.whirlpool.com

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