How to Apologize Beautifully

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You know how when people give you a bad apology it makes you feel worse? Here's how to apologize the good way, the way that actually makes things better.

This video is captioned in English, because sound level is a bit low!
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I've got lots of info and links for you below. But first, PLEASE READ:

I am not a therapist or physician. My videos are for educational purposes only. Information provided on this channel is not intended to be a substitute for in-person professional medical advice. It is not intended to replace the services of a therapist, physician, or other qualified professional, nor does it constitute a therapist-client physician or quasi-physician relationship. If you or someone you know is in immediate danger, please call a local emergency telephone number or go to the nearest emergency room immediately.

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