How To Apologize | Mary Morrissey

Mary Morrissey shares how to apologize in a simple but powerful 5-step process for making The “Perfect Apology.”

Have you ever apologized to someone for something you did or said, but then afterward, you felt like your apology wasn't fully received or accepted? And so you weren’t able to fully mend the relationship?

Making mistakes and apologizing for them is a natural part of the human experience, because none of us are perfect. Every single one of us, at one time or another, has done or said something we wish we hadn’t. Or perhaps we’ve made a commitment or promise we didn’t keep, or let out a secret we weren’t supposed to share.

None of us ever wants to hurt or let anyone down. But when we do, the best way to make amends is to offer something that I call “a perfect apology.”

Here's how to apologize using the five steps to making a perfect apology that will help to repair any damage and restores the connection between you and the other person.

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