Tutorial: How to design your own Jira Service Desk Customer Portal

In this video, we talk about the benefits and possibilities of creating a unique Customer Portal in Jira Service Management. Our Atlassian Apps Marketing Manager Dimitry Hryb shows how following a brand style in the support process improves customer experience and satisfaction, which elements of the Customer Portal's UI are of the greatest importance for the customers, and how to make Jira Service Management a piece of art by building 3 different Portal examples from scratch.

Contents:
00:53 - The general idea
01:43 - Importance of branding and customer experience
03:05 - Jira Service Management user interface evolution
04:27 - Theme Extension for Jira Service Management
05:18 - Demo
08:47 - Summary
09:15 - Refined vs. Theme Extension
09:47 - What's in the future?

Feel like you need Theme Extension for Jira Service Management? Here it is on the Atlassian Marketplace: bit.ly/3ohQQ28

Here's more info on customizing the cards' layout and creating custom ones: bit.ly/37sTD2E

Here are 5 more Marketplace apps that can take your Jira Service Management to the next level: bit.ly/35kHIBn

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