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How to Deal with an Angry Type-A Personality: Customer Service Training

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How to Deal with an Angry Type-A Personality: Customer Service Training

17,246 views November 14, 2015 5:08

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ChannelDon R. Crawley, IT Customer Service Speaker

Description from the creator

doncrawley.com It's always challenging to deal with angry customers and end users. It's especially challenging when they have a Type-A personality. In this customer service training tutorial, you'll learn how to deal with difficult customers, how to deal with angry customers, and especially how to deal with a difficult customer who has a Type-A personality.

About this tutorial

Don R. Crawley, IT Customer Service Speaker published this 5:08 video tutorial on November 14, 2015. It has been watched 17,246 times on YouTube.

Duration
5:08
Published
November 14, 2015
Views
17,246
Likes
161

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